Your own system
Each company using PourTrack runs on its own separate cloud system, with its own database, files and sign-in list. One company can never reach another's records.
Data protection
Your records stay yours.
Orders, customer details, truck locations, photos and signatures are business data. This page explains, in plain words, where PourTrack keeps them, who can see them, and what your company controls.
- Own systemSeparate for each company
- Role-lockedEnforced by the system
- EncryptedIn transit and at rest
- Your callExport or delete any time
01 · Where it lives
A separate system for every company.
Your records are never kept together with another company's.
Encrypted, on Google Cloud
PourTrack is hosted on Google Cloud. Data is encrypted while it travels to and from your phones, and while it is stored.
Approved accounts only
People sign in with their own account, and we never see their passwords. A new account can do nothing until your admin approves it.
Checked before every update
Before any change to who-can-see-what goes live, we test it automatically against every role, so an update can't quietly open up your data.
02 · Who sees what
Each person sees only their part.
Enforced by the system itself, not just hidden on screen.
WhoWhat they can see
Your adminsEverything in your system, plus who has access and when each account was last used.
Office & plant staffThe orders, loads and records they need to run deliveries, once your admin approves them.
DriversTheir own deliveries, plus jobs not yet started that they may be assigned (customer name and site address).
Your customersOnly their own orders, deliveries, signed receipts and bills. Never another customer's.
Public tracking linkThe truck's progress for that one delivery. No signature image, no other orders.
New or blocked accountsNothing, until your admin approves them.
Delivery photos and signatures follow the same rules: only approved accounts can add them, and a customer sees only the receipts for their own deliveries.
03 · Records you can rely on
Records that can't be quietly changed.
A delivery record is only useful if everyone can trust it later.
Locked once delivered
After a load is delivered, its DO number, truck, driver and quantity are locked. Not even an admin can quietly change them.
The original DO photo stays
The DO photo taken at the plant is kept exactly as it was taken and can't be swapped for a different one later.
Every step on record
Dispatch, arrival, slump, signature and sign-off are each stamped with who did it and when, and that history can't be deleted.
Location only while delivering
A driver's phone shares its location only while a delivery is in progress. It stops when the job ends. We don't track drivers on their own time.
04 · Your control
Your admins stay in charge.
You decide who gets in, what is kept, and whether we can help from inside.
See and remove access
Your admins see every account with access and when it was last used. Anyone can be blocked or removed in one step, such as a driver who has left.
Export or delete a customer's data
On request, your office can download one customer's data as a file, or delete their personal details. Delivered loads keep the job record (grade, quantity, site) but lose the person's phone, email and login.
How long records are kept
Delivery records are kept for as long as your company uses PourTrack. Your admin can set how long records and location history are kept, and old data is cleared only if your admin switches that on.
Our support access, in the open
Our support account has admin access so we can install updates and fix problems. It shows up in your list like any other account. Your own admins can switch our in-app access off, and back on when they need help.
The switch covers access through the app. The owner of your cloud account keeps behind-the-scenes access to it. We can tell you exactly who that is for your company.
05 · What we don't do
Plain promises.
Things your data is never used for.
- We don't sell personal or business data.
- We don't use delivery, location or customer data for advertising.
- We don't share your records with other companies using PourTrack, including competitors.
- This website uses no advertising cookies.
Under Malaysia's Personal Data Protection Act 2010, your company decides what personal data is collected, and PourTrack processes it on your behalf. PourTrack is designed to support those duties. It is not a legal certification, and you should still follow your own record-keeping obligations. Full details: Privacy policy · Dasar Privasi (BM)
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